No cancellation after purchase.
Goods that are found spoilt or broken is returnable or refundable require your immediate action to contact our customer service.
If you are not satisfied with your purchase (damaged or wrong item/type/shade/etc), we will resolve your problems by contact our customer service.
- 以下是退货详情 :
- 收到包裹请在24小时内检查货物!
Kindly contact our customer service before returning the items otherwise the request will not be processed. Your return item will be assigned to a courier of our choice. Please provide us with the tracking number for the returning parcel.
What will I get back after returning the item(s)?
You may choose to refund or receive the same item of your purchase. Please give us around 14 working days to receive the returned items.
What about postage charges?
Customers do not have to bear the postage fees for shipping item(s) back to us during the return process. Please allow 14 working days for this process to be completed. For more information, kindly contact our customer services.
How can I return my purchase?
Kindly contact our customer services about your inquiries to us with the subject “Return Item”. To ensure a smoother process and for recording purposes, please include:
- 如有损坏 / 收少请立即拍产品照 以及 单号照 并联系我们
- 如超过24小时通知,商家和车队将无法做出任何赔偿
- 产品如在7天内有问题需寄回来处理
We will assist you as soon as possible or the latest within 2 working days.
How long will it take to receive my refund/new item(s)?
Please allow a minimum of 14 working days from the date we receive your return package.
Refund will be based on customer’s actual final payment to refund. Do note that vouchers cannot be changed into cash terms.
货品行保家 由于此产品以出厂价出售,邮寄来回费用需自行承担 , 有任何疑问可联系我们的客服 : 0186668770